Contact Information:
You can contact us through the following:
Sales@CappysCaramelCorn.com
Info@CappysCaramelCorn.com
Or
Call 1 859 384-0533
FAQ’s:
Does your
facility use nuts?
Yes, nuts are
used in the facility, therefore, products without nuts are being
processed in a facility where nuts and nut oil have been used.
How long will my
Cappy's Caramel Corn retain its quality and freshness?
Since we do not
use preservatives each bag has a "best by date", which is 2 months
from the date of baking. It maintains the highest quality if
used before 2 months.
Does Cappy’s have
trans-fat?
No, Cappy’s
products do not contain trans-fat.
Does Cappy’s
contain preservatives?
No, we add no
artificial preservatives to Cappy’s caramel corn.
Privacy:
Cappy’s Caramel
Corn recognizes and respects the importance of maintaining the
privacy of our customers, registered members ("Members") and users,
and has established this Privacy Policy as a result. The purpose of
this Privacy Policy is to inform you of:
·
the
personal information we collect from you when you visit our Web
Site, respond to our emails, place orders via mail or fax, or
otherwise contact us via telephone, email, fax or mail,
·
why we
gather information from you,
·
how we
collect it,
·
how we use
it, and
·
the
choices you have regarding our use of personal information you have
provided.
This Privacy
Policy is part of the Terms and Use, which governs your use of our
Web Site located at
www.CappysCaramelCorn.com (“Web Site"). The Web Site is owned
and maintained by Cappy's Caramel Corn, LLC (the "Company").
Note:
You must be 21 years or older to use, subscribe or register
as a member of Cappy’s Caramel Corn. The Web Site is a general
audience site and we do not knowingly collect, maintain, or disclose
personal information from or about children.
Why do we gather
information?
Cappy’s Caramel
Corn gathers personal information to help improve our products and
customer service, to communicate with you, to process your orders,
to provide an enhanced and more personalized shopping experience,
and to inform you and your gift and message recipients, of special
offers and discounts from us.
What information
do we gather?
We collect
information through our Web Site, emails, mail, fax, and telephone,
including when you:
·
place an order,
·
participate in our
forums, surveys, contests, sweepstakes, promotions, content
submissions, chats, bulletin boards, discussion groups, requests for
suggestions, and membership registrations, and
·
engage in other
activities, services, products and resources we make accessible to
our customers, members or users.
Depending on how
you are interact with us; we collect some or all of the following
types of information:
·
your name, address,
telephone number, email address,
·
gender and birth date,
if you choose, or are otherwise required to, enter such information,
·
products purchased and
occasion type (for example, Father's Day),
·
Message and gift
recipients' names, addresses, telephone numbers and email addresses,
and
·
other information you
provide to us, including User Submissions (defined in the Terms and
Use).
Information you
provide to us may be collected by us even if an order, registration,
or other process is started but not completed or otherwise
cancelled. Members may also add to their Address Book the name,
address and telephone number of friends or other persons to whom
they may wish to send gifts or expressions. Only Members have the
right to view and edit their Address Book entries.
How we use
"Cookies" and "Action Tags".
A "cookie" is a
small data file sent to your browser from a web server and stored on
your computer. We use cookies to let us know that you are a prior
customer, user, or Member, and to provide certain features to you.
Most web browsers allow you to instruct the browser to prevent the
use of cookies. However, if you disable this feature, certain
aspects of the Cappy’s Caramel Corn Web Site, such as the shopping
basket, may not function properly.
Our Web Site also
uses a common web technology "called "action tags" (also called
single pixel gifs or web beacons) to anonymously track purchase,
usage and other web activity information. However, our Web Site does
not use action tags to collect or transfer personal information.
How we use the
information we collect
We use
information we collect to communicate with you, to process your
orders, to provide an enhanced and more personalized shopping
experience, to inform you and your gift and message recipients of
offers and discounts from Cappy’s Caramel Corn and to enable you to
receive credits for purchases under loyalty or buying programs which
you have joined.
However, without
your consent, we do not make your or your gift or message
recipients' email addresses, available to “third parties”.
We may combine
information we receive from you via our Web Site, emails, mail, fax,
and telephone with information from our Affiliates and third
parties. We use the combined information to enhance and personalize
your shopping experience with us and to communicate with you in
accordance with this Privacy Policy.
We reserve the
right to disclose information you provide to us as required by law,
in response to legal process and law enforcement requests and as
necessary or appropriate, in our view, to operate the Web Site,
process orders or registrations, to conduct promotions, contests,
and sweepstakes you participate in, and to protect the rights or
property of the Company, users, customers, recipients, Members,
Sponsors, Providers, Licensors, Merchants and Associates (as these
terms are defined in the Terms and Use).
Please note that
any personal information you reveal or post on one our public forums
(as defined in the Terms and Use), such as a message board, chat
room, discussion group, folder, survey, contest, sweepstakes, user
review and rate forum, and all User Submissions, are not protected
by this Privacy Policy and may be collected, shared and used by us
or with third parties, including to contact you. Information you
give out or post on our public forums you disclose at your own risk.
Consent to
Transfer and Submission
Cappy’s Caramel
Corn is operated in the United States. If you are located outside
the United States, please be aware that any information you provide
to us will be transferred to the United States. By using the Web
Site or otherwise providing us with information, you hereby consent
to this transfer.
In addition, if
you submit data to us about other individuals (such as your message
and gift recipients), you agree that you have obtained consent from
each such individual to the submission, transfer and processing of
the information. Although personal information collected by us
through the Web Site, emails, mail, fax, and telephone is used by us
in accordance with this Privacy Policy, laws generally applicable to
the protection of personal data in the U.S. may not be as stringent
as those in other countries.
Links to Other
Web Sites
Currently,
Cappy’s Caramel Corn does not have links or ad banners from other
companies, but if in the future we add links to our web site,
Cappy’s Caramel Corn wants you to be aware that when you click on
links and/or ad banners that take you to third-party web sites, you
will be subject to the privacy policies and terms of use of those
web sites, not ours. We encourage you to read the posted privacy
statement and user terms whenever using, and prior to providing any
personal information to, any other web site.
Security and
Passwords
If you place an
order on our Web site, you will be directed to PayPal page that will
handle all credit/debit card transactions. Cappy’s Caramel Corn
does not collect any credit card information; we rely on PayPal to
handle this.
Portions of the
Web Site (such as our Member registration and Address Book) may
require registration and log-in processes in which you will select a
user ID and password (collectively, the "Password"). Passwords
provided by you to us are the confidential property of the Company
and may be used by you solely for your individual use of the Web
Site (and otherwise as specified by us). You are responsible for
maintaining the confidentiality of any Password and for all
activities that occur using your Password, whether or not authorized
by you. You agree to immediately notify us of any unauthorized use
of your Password or accounts.
How to Limit the
Use of Personal Information
We want to
communicate with you only to the extent you want to hear from us. If
you prefer not to have personal information collected from you via
the Web Site, emails, mail, fax, and telephone shared with third
parties, or to set your preferences concerning promotional
communications, please follow the directions below.
From Third
Parties
We do not share
emails or addresses you provide with third parties without your
consent. In addition, if you prefer that other personal information
provided by you not be shared with third parties, please let us know
by emailing, writing or calling us as described below. Your
instructions will be processed as soon as reasonably practicable and
in accordance with law.
Emailing us at:
info@CappysCaramelCorn.com from the email address which
you wish to have removed (i.e. not shared with third parties), and
include your postal mailing address in the message; or
Contact us:
Cappys Caramel Corn
info@CappysCaramelCorn.com
Telephoning us at 1-859-384-0533
From
Cappy’s
Caramel Corn
If you also
prefer that we not use the personal information you have provided to
contact you or your message or gift recipients for our own marketing
and promotional purposes, please indicate in your email or letter
that you wish your instructions to apply to "Cappy’s Caramel Corn”
These instructions, however, do not apply to non-promotional
transactional messages from us.
Any promotional
email we send to you or your gift or message recipients will include
a link to our Privacy Policy and a link to use to opt-out of
receiving further promotional emails from the sender.
If you would like
to update or correct information previously provided to us, please
send an e-mail with your new information, including your complete
name, postal address, and email address to
info@CappysCaramelCorn.com .
Members can
modify and update their membership information (including name,
mailing address, birth date, telephone number and email address) by
accessing the password-protected "Update Membership" page.
Your Consent and
Changes to this Policy
Subject to the
above provisions, by using our Web Site, you consent to the terms of
this Privacy Policy and the Terms of Use, of which this policy is a
part. We may change our Privacy Policy and Terms of Use from time to
time as new features or services are added, suggestions from our
customers are incorporated or other changes are made. We will
endeavor to post the revised Privacy Policy and/or Terms of Use on
our Web Site at least 30 days prior to their effective date - unless
we believe changes must take effect sooner to comply with law or to
protect the Company or our customers, users, Members, recipients,
Sponsors, Providers, Licensors, Merchants, Associates and
Affiliates, in which case the changes will be effective upon posting
or as otherwise specified. By using Cappy’s Caramel Corn, after
such changes take effect, you agree to be legally bound and to abide
by the revised Privacy Policy and Terms of Use, of which this policy
is a part.
Your Comments:
Cappy’s Caramel
Corn welcomes feedback concerning this Privacy Policy. Please send
your comments and questions to
info@CappysCaramelCorn.com.
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